Our Guarantee

Guarantee-header

perfectfit

Perfect Fit

Simply take your shoes to your local cobbler to have them altered within 30 days. Send us a copy of your receipt, and we will reimburse the expense.

replacement

Replacements

Send your unworn and unused pair back to us within 90 days, and order another pair from our endless variety of styles, fabrics, colors, and premium materials,

money back

Money Back

We’re happy to issue refunds within 90 days for any unworn or unused products in the original box. Customer will be responsible for shipping costs.

The shoes that you create will be uniquely you. Our professional shoe lasts, which are wooden forms that are used to design and build the shoes, have been used to make thousands of great fitting and comfortable shoes for thousands of satisfied customers. You will love them, guaranteed. If for any reason you are not happy with your Monique custom shoes, we will make it right. It’s as easy as 1-2-3.

CLICK HERE TO CONTACT A MEMBER OF OUR CUSTOMER SERVICE TEAM